CADISEN C8226 Luxury Wristwatch

1.The price of products is inclusive of custom tax or tariff with our local express services

2. 4-9 Days Free Delivery to US, Most EU Courntries and Asian,7-15Days to other Countries

3.Expedited 4-7Days Delivery to US,UK,and other big EU Countries and Asian Coutnries close to China

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1.Free shipping on Global orders

2.5-9Days Free Delivery to North America,Australia,Most EU,Asia Countries Close to China,10-15Day to other countries,Hongkong only 2days with SF express

3.Expedited Delivery availabe for US,UK ,EU Countries ,and Asian countries coloser to China 

At Cadisen, our customers are our top priority, and we strive to ensure your satisfaction above all else. We're dedicated to expediting the process to ensure your package arrives promptly. Your patience during this time is greatly appreciated, and we thank you for your understanding.

SHIPPING TIME

Orders with available stock typically ship on the following business day, unless otherwise indicated on the product page.

For orders with available stock, you can expect to receive a tracking number within 3 business days(under 99% circumstance only 1 business day). Once your order has been shipped, a shipping confirmation email will be sent to your provided email address. The carrier used is Chinese biggest outbound couriers, like 4px,and Yuntun ,we also provide UPS/FedEx shipping services. Please note that any delivery dates provided by Cadisen are estimations.

For pre-orders/backorders, kindly refer to the shipping date specified on the product page.

SHIPPING FROM We ship from China /US/EU warehouses.

SHIPPING CHANGES & Order Cancellation

Before Shipping

Order Cancellation: Should you choose to cancel your order within 3 hours, no handling fee will be incurred. In the event that a customer orders the wrong model and wishes to place a new order, no processing fee will be charged for the original order once the second order is received.

For cancellations of orders that have not yet entered the shipping process, a processing fee of 0 % of the Watch cost will be charged.

Change of Address: No fee will be charged.

Replacements and Exchanges: No service fee will be charged.

After Shipping

Order Cancellation: If your order has already been shipped and cannot be modified, you have the option to reject the package. In such cases, a cancellation fee of 20% of the e-bike cost will be charged.

Change of Address: If you are able to successfully change your address, a processing fee of $30 will be charged. If the address change is unsuccessful and you choose to refuse the package, a reshipping fee of 20% of the watches cost will be charged.

Replacements and Exchanges: If you are able to successfully exchange the item, a processing fee of $30 will be charged. If the exchange is unsuccessful and you choose to reject the package, a reshipping fee of 20% of the e-bike cost will be charged.

ORDER TRACKING

You can easily track your order, as well as shipping and handling information, by checking your email (maybe in the junkbox) . If you have any issues  please feel free to email us at hi@cadisen.com, and we will respond within 24 hours.

We Provide 2-3 Year Warranty on all products ,pls check detail-->

Your watch is warranted for a period of two (2) years from the original date of purchase under the terms and conditions of the warranty. This warranty covers materials and manufacturing defects, the watch movement, hands and dial only. A printed copy of the receipt is required for warranty repairs.

The covered components will be repaired for free or the watch will be replaced if it proves to be defective in material or workmanship under normal use. To send your watch in for repairs, please click here. In case of replacement, we cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value and similar style will be provided.

The covered components will be repaired for free or the watch will be replaced if it proves to be defective in material or workmanship under normal use. In case of replacement, we cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value and similar style will be provided.

THIS WARRANTY DOES NOT COVER:

• • Any defect in materials and workmanship of battery, case, screen/crystal, strap or bracelet; including plating on the case and/or bracelet.
• • Damage resulting from improper handling, lack of care, accidents, normal wear and tear or aging.
• • Water damage if care instructions for the product's water resistance levels (as marked on the product) were not followed.
• • Products that are not purchased from an authorized retailer.

This warranty is void if the watch has been damaged by accident, negligence of persons other than authorized sales or service agents, unauthorized service, or other factors not due to defects in materials and workmanship. This warranty is void if the serial number or product date codes or other tracking marks have been removed, altered or obliterated.

The above reflects a summary of the terms of the manufacturer's warranty. Please refer to your warranty booklet for the full details.Any communication pls contact:hi@cadisen.net

We accept 15 days free return

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Cadisen offer a 15-day return policy, meaning you have 15 days from the date of delivery to a return.You can return the watch anytime within 15days of delivery and you will have to ship it back to us by your local courier. Please note that Cadisen is not responsible for the shipping costs and the  custom tax or tariff (if the tariff or custom tax cost Cadisen to collect the return watches ,the cost will be deducted from the customer initial payment)  of packages returned by customers.But also we wont charge you the initial shipping cost

Please ship back the watch with your local courier and ask for the return address via hi@cadisen.net

To be eligible for a return, your item must be in the same condition as you received it, unworn, unused, non quality issues and it must include all items originally included in the box (charger, keys, hardware, etc.), along with its original packaging. You will also need to provide the original proof of purchase.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can assess the issue and make it right.(it is normal if the package was a bit messed due to shipment or custom checking)

Please understand that the custom will check the package randomly and somehow they dont re pack it back well which will not be defined as a quality issue.

Please Take Note that it is Not Eligible to return watches due to size issues which customers should be aware of before purchasing.

For any return-related queries, feel free to contact us at hi@cadisen.net

NON-RETURNABLE ITEMS INCLUDE, BUT ARE NOT LIMITED TO:

1. Customized logo or text watches
2. Products from Unauthorized Resellers
3. Items damaged by human error
4. Bezel alignment with only half click error,please understand bezel alignment has tolerance and it can be fixed with instruction
5. Giveaways or free items
6. Online sale accessories (including fenders, gift boxes, rack bags, helmets, controllers, phone mounts, air compressors, waterproof covers, locks, rearview mirrors, etc.)
7. Additional purchased accessories (Please ensure that any accessories purchased directly from Tamdorio meet your requirements before completing the purchase.)

Shipping and Handling Fee for Non-Quality Issue Returns:

REFUND POLICY

A. For returned watch Once we confirm that the returned item matches the buyer's description, a refund will be issued within 1-2 business days.

B. If you return the item , you must provide us with a picture of the delivery note, tracking number, and carrier name. Once the logistics tracking for the package shows delivery, we require five business days to confirm whether the package's status matches the buyer's description; we will then issue a refund within 1-2 business days of confirmation. If the model of the returned watch or parts does not match the order information, Tandorio cannot provide a refund.

If the condition of the returned watch differs from the description prior to return, a certain percentage of the amount will be deducted. The specific deduction ratio will be reasonably determined by Cadisen based on the extent of parts loss.

How to Obtain a Refund:

If you decide to proceed with a return and request a refund, please contact our support team for a solution. We will process the refund once we receive the returned parcel.