Cadisen Watch Free Shipping Policy

1.Free shipping on Global orders

2.5-9Days Free Delivery to North America,Australia,Most EU,Asia Countries Close to China,10-15Day to other countries,Hongkong only 2days with SF express

3.Expedited Delivery availabe for US,UK ,EU Countries ,and Asian countries coloser to China 

At Cadisen, our customers are our top priority, and we strive to ensure your satisfaction above all else. We're dedicated to expediting the process to ensure your package arrives promptly. Your patience during this time is greatly appreciated, and we thank you for your understanding.

SHIPPING TIME

Orders with available stock typically ship on the following business day, unless otherwise indicated on the product page.

For orders with available stock, you can expect to receive a tracking number within 3 business days(under 99% circumstance only 1 business day). Once your order has been shipped, a shipping confirmation email will be sent to your provided email address. The carrier used is Chinese biggest outbound couriers, like 4px,and Yuntun ,we also provide UPS/FedEx shipping services. Please note that any delivery dates provided by Cadisen are estimations.

For pre-orders/backorders, kindly refer to the shipping date specified on the product page.

SHIPPING FROM We ship from China /US/EU warehouses.

SHIPPING CHANGES & Order Cancellation

Before Shipping

Order Cancellation: Should you choose to cancel your order within 3 hours, no handling fee will be incurred. In the event that a customer orders the wrong model and wishes to place a new order, no processing fee will be charged for the original order once the second order is received.

For cancellations of orders that have not yet entered the shipping process, a processing fee of 0 % of the Watch cost will be charged.

Change of Address: No fee will be charged.

Replacements and Exchanges: No service fee will be charged.

After Shipping

Order Cancellation: If your order has already been shipped and cannot be modified, you have the option to reject the package. In such cases, a cancellation fee of 20% of the e-bike cost will be charged.

Change of Address: If you are able to successfully change your address, a processing fee of $30 will be charged. If the address change is unsuccessful and you choose to refuse the package, a reshipping fee of 20% of the watches cost will be charged.

Replacements and Exchanges: If you are able to successfully exchange the item, a processing fee of $30 will be charged. If the exchange is unsuccessful and you choose to reject the package, a reshipping fee of 20% of the e-bike cost will be charged.

ORDER TRACKING

You can easily track your order, as well as shipping and handling information, by checking your email (maybe in the junkbox) . If you have any issues  please feel free to email us at hi@cadisen.com, and we will respond within 24 hours.